Return & Refund Policy: What products cannot be returned

  1. Consumable products like food and beverages, bath and beauty products;
  2. Electronic items, once the seal has been broken, cannot be returned unless the equipment is faulty The products must be returned in the original condition they were received in along with any bills, tags, labels etc within 10 days of receipt of the product;
  3. Products must be in their original form and unsoiled;
  4. Brand packaging should be intact;
  5. Replacement of a product will be subject to availability of the product on the website at that time.

A Full Refund Possible only If:

  • you received a defective item;
  • the ordered item(s) is lost or damaged during transit;
  • the ordered item(s) is past its expiry date.
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